diff --git a/apps/web/src/content/pages/blog/four-iterations-of-an-incident-timeline.mdx b/apps/web/src/content/pages/blog/four-iterations-of-an-incident-timeline.mdx index e2b16874f..7635902e9 100644 --- a/apps/web/src/content/pages/blog/four-iterations-of-an-incident-timeline.mdx +++ b/apps/web/src/content/pages/blog/four-iterations-of-an-incident-timeline.mdx @@ -59,6 +59,8 @@ Then one observation at a time: We were emphasizing every event the same way. Notes and status changes became cards written as sentences: Thibault marked Resolved. System events collapsed into one-liners: linked status report #3473. Slack got a badge on the avatar. +The sidebar got the same treatment. The linked status report sat in its own card with a primary "Post public update" button, which pulled the eye away from the timeline. It is now one row under Communication, the actions behind a menu. The timeline is the page; the aside is reference. + Iteration 4: notes and status changes as cards, system events as one-liners The timeline is less tall and less loud because it has levels. The important stuff reads like a story. The plumbing stays out of the way.